Refund policy

Three rules, in plain words. They apply to both the 1-year and the 3-year plan.

1. A duplicate or mistaken payment is refunded in full

If you pay twice for the same thing, or pay an amount you did not owe, tell us. We refund it in full.

2. If you stop early, nothing is refunded for the unused part

This is the same on every plan. You can stop at any time, and your service continues until the end of the period you have paid for. We do not refund the part you do not use.

3. If we end the service, or it ends without your fault, we refund the unused full years

If we stop providing the service to you, and the reason is not something you did, we refund every full year of your plan that has not been used.

Example. You paid for the 3-year plan and the service ends 14 months after it started. One full year is unused, so that year is refunded.

A 1-year plan has no full unused year once it has started, so in practice this rule matters for the 3-year plan.

“Fault” means a serious breach of the Terms of service by you, such as using the service for something unlawful. Not renewing is not a fault. It is handled by notice and read-only mode, as the Terms explain, and not by ending your service.

How to ask for a refund

Message us on WhatsApp +91 95693 13131 or write to erpsgworks@gmail.com with the date and amount of the payment. We reply within 24 hours on business days.

Related

Sections 10 and 11 of the Terms of service cover payment, what happens if payment stops, and ending the agreement.